HotCougar Privacy Policy: Protecting Your Personal Information

1. Introduction and General Provisions

Welcome to HotCougar. This Privacy Policy governs the privacy of our users who interact with our website and services. We are committed to protecting your personal data and respecting your privacy rights. By using HotCougar, you consent to the data practices described in this policy.

This document explains what information we collect, why we collect it, and how we use it to enhance your experience on our mature dating platform. We encourage you to read it carefully.

2. What Data We Collect

To provide and improve our services, we collect information that you provide directly, as well as data generated through your interactions.

• Account Information: Name, email address, date of birth, gender, preferences, and any biographical details you choose to share in your profile.
• Profile Content: Photos, descriptions, interests, and communication preferences you upload or set.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, time spent, and device information (IP address, browser type, operating system).
• Communication Data: Messages you send and receive through our platform, and records of your communications with our support team.
• Technical Data: Log files, cookie data, and diagnostic information to ensure platform security and performance.

3. How We Use Your Data

Your data enables us to create a personalized, secure, and engaging environment. We use it for the following purposes:

• To create and manage your account, and provide access to our dating services.
• To personalize your experience by suggesting compatible matches and relevant content.
• To facilitate communication between members in a safe and controlled manner.
• To maintain platform security, prevent fraud, and enforce our Terms of Service.
• To communicate with you about service updates, security alerts, and promotional offers (where you have consented).
• To analyze usage trends and improve the functionality, design, and performance of our website and services.
• To comply with applicable legal obligations and respond to lawful requests from authorities.

4. Sharing Data with Third Parties

We value your privacy and do not sell your personal information. We may share data only in the following limited circumstances:

• Service Providers: With trusted partners who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support), under strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of HotCougar, our users, or the public.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We will share information with third parties when you direct us to or give us explicit permission.

5. Data Protection & Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Our security practices include encryption of data in transit and at rest, regular security assessments, access controls, and staff training. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to correct inaccurate or incomplete data.
• Deletion: The right to request the deletion of your personal data under certain conditions.
• Objection & Restriction: The right to object to our processing of your data or request we restrict its processing.
• Portability: The right to receive your data in a structured, machine-readable format.
• Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us using the details in the "Contact Information" section. We will respond to your request in accordance with applicable laws.

7. Cookies & Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information to enhance functionality.

Cookies are small files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay until deleted) for purposes such as:

• Keeping you signed in and maintaining your session.
• Understanding how you use our site to improve user experience.
• Remembering your preferences and settings.
• Delivering relevant advertisements (on and off our platform).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We may also provide additional notice (such as adding a statement to our homepage or sending you a notification) for significant changes.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page. Your continued use of the service after any modification constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:

Email: [email protected]

Mailing Address: HotCougar Privacy Office, 123 Connection Lane, Suite 450, San Francisco, CA 94107, USA

We are committed to working with you to resolve any privacy concerns promptly and fairly.

Last Updated: January 1, 2025